Warranty Terms & Conditions

At GoPicky.pk, customer satisfaction is our priority. The following Warranty Terms & Conditions explain how warranty coverage applies to eligible products purchased through our website.

Warranty Coverage

Warranty is available only for products that are clearly marked as "Warranty Included" on the product page. If no warranty information is mentioned, the product is sold without a warranty unless otherwise stated.

Warranty Period

The warranty period begins from the date the customer receives the product.

The duration of the warranty varies depending on the product and will be mentioned on the respective product page or invoice.

Products Covered Under Warranty

If applicable, the warranty may cover:

• Manufacturing defects
• Product malfunction under normal use
• Hardware faults (where applicable)
• Factory defects identified during the warranty period

Warranty Does Not Cover

The warranty does not apply in the following situations:

• Physical damage or accidental damage
• Damage caused by misuse or improper handling
• Water or liquid damage (unless specified)
• Normal wear and tear
• Damage caused by unauthorized repairs or modifications
• Damage resulting from incorrect installation or improper use

Warranty Claim Process

If you believe your product is covered under warranty:

1. Contact our customer support team.
2. Provide your order number and a description of the issue.
3. Share clear photos or videos (if requested).
4. Our team will review your claim and guide you through the next steps.

The product may need to be returned for inspection before a warranty claim is approved.

Inspection & Approval

All warranty claims are subject to inspection by our technical or support team. If the issue is confirmed to be covered under warranty, we will provide an appropriate solution, which may include:

• Product repair
• Product replacement
• Store credit (where applicable)

The final decision will depend on the product condition and warranty policy.

Shipping Costs

Unless otherwise stated:

• Customers are responsible for shipping the product to our service center for warranty inspection.
• If the warranty claim is approved, return shipping may be covered by GoPicky.pk, depending on the product and warranty terms.

Warranty Limitations

Warranty coverage applies only to the original purchaser and is non-transferable. The warranty does not guarantee refunds unless required under our Return & Exchange Policy.

Changes to Warranty Policy

GoPicky.pk reserves the right to update or modify these Warranty Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon publication on this page.

Contact Us

If you have any questions regarding warranty coverage or need assistance with a warranty claim, please contact our customer support team.

Website: GoPicky.pk
Email: info@gopicky.pk

Customer Satisfaction is Our Priority

At GoPicky.pk, we stand behind the quality of the products we offer. We are committed to providing reliable products and responsive customer support to ensure a smooth shopping experience for every customer across Pakistan.